Terms of service

TERMS OF SERVICE

Last updated: September 29, 2026

These terms apply to every order placed on cedot.store (the "Store"), operated by c.e.dot Inc. ("c.e.dot", "we", "us"). By placing an order you agree to these terms, together with our Shipping Policy, Refund Policy and Privacy Policy, which form part of them.

Nothing in these terms limits any right you have under the consumer protection law of the country where you live.

1. About us
c.e.dot Inc. is a company registered in the Republic of Korea.
Representative: Jihun Noh
Address: Room 603, 6F, Sinsegye Bldg., 1071 Gyeongmyeong-daero, Gyeyang-gu, Incheon, Republic of Korea
Email: info@cedot.store
Phone: +82 32 710 1771
Business Registration No.: 257-81-03844
Mail-Order Sales Registration No.: 2025-Incheon Gyeyang-0600

2. Products
Every product is made to order after your payment is confirmed. Production times are stated in the Shipping Policy and on each product page.

Product images are as accurate as we can make them, but colours may look slightly different on different screens. The patterns on our keycaps are dye-sublimation printed, so the colour tone and the exact placement of the pattern can vary slightly from piece to piece and between production batches. These small variations are part of the printing process, not a defect.

Keycap keychains contain small parts and are not toys. They are not suitable for children under 3 years.

3. Orders and when a contract is formed
When you place an order we send an order confirmation email. This email is our acceptance of your order and the contract is formed at that point.

We may cancel an order after acceptance if the product is listed at an obviously incorrect price, if we cannot verify payment, if we are unable to ship to your address, or if we cannot produce the item. If we cancel, we tell you by email and refund everything you paid without delay.

You are responsible for entering your shipping address correctly. See the Shipping Policy for address changes.

4. Prices and payment
All prices are in US dollars (USD). Shipping is calculated by destination and order total and is shown at checkout before you pay.

For orders to the United States, import duties are included in the shipping charge and paid by us. For all other destinations, prices do not include import duties, VAT or customs handling fees charged by your country; these are collected from you on delivery and are your responsibility. See the Shipping Policy for details.

Payment is taken in full at checkout through PayPal (PayPal account or card). We do not see or store your card details. If your bank or card issuer applies a foreign transaction fee or currency conversion charge, that is between you and them.

We may change prices at any time. The price that applies is the one shown at the time you place your order.

5. Shipping and risk
We ship from Korea by EMS with tracking to the countries shown at checkout, as set out in the Shipping Policy. Delivery dates are estimates. If we are unable to ship within the production time stated, we will tell you by email and offer you the choice of waiting or cancelling for a full refund.

The goods are your responsibility from the moment they are delivered to the address you gave us, or to a person you nominated to receive them.

6. Cancellation, returns and refunds
Cancellations, returns, damaged items and refunds are handled under our Refund Policy. In summary:

– You can cancel within 24 hours of placing your order for a full refund. After that, orders cannot be cancelled, except where we cannot ship within the stated production time, or where the law gives you a right to withdraw (for example, in the EU and EEA).
– You can return an order within 14 days of delivery. Return shipping is paid by you unless the item arrived damaged, incorrect or incomplete.
– If you are in the EU or EEA you have a statutory 14-day right of withdrawal, and the Refund Policy explains how to exercise it.

7. Faulty goods and your statutory guarantee
If an item arrives damaged, incorrect or incomplete, the Refund Policy tells you what to do and what we will do.

If you are a consumer in the EU or EEA, you have a legal guarantee of conformity for two years from delivery, and nothing in these terms reduces it. If you are a consumer elsewhere, your statutory rights in relation to faulty goods are likewise unaffected.

8. Marketing emails
If you tick the box at checkout or sign up on the Store, we will send you news about new products. You can unsubscribe at any time using the link in any email. Unsubscribing does not affect emails about your order.

9. Intellectual property
The name c.e.dot, our logo, product designs, photographs, text and the layout of the Store belong to c.e.dot Inc. or are used under licence. You may not copy, reproduce or use them commercially without our written permission.

Buying a product does not give you any rights in its design.

Dancheong and other traditional Korean patterns are cultural heritage; we do not claim ownership of the patterns themselves, only of the product designs, images and content we create.

10. Acceptable use
You agree not to use the Store for anything unlawful, to interfere with its operation, to place orders using false information or someone else's payment details, or to resell our products commercially without our written agreement.

11. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care. We are not responsible for losses that were not foreseeable, for business losses, or for delays or losses caused by customs authorities, carriers or events outside our control.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order.

12. Governing law and disputes
These terms are governed by the laws of the Republic of Korea. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts of that country.

If you have a problem, please email info@cedot.store first — most issues can be sorted out directly.

13. Changes to these terms
We may update these terms. The version that applies to your order is the one published on the Store when you place it.

14. Contact
c.e.dot Inc.
Room 603, 6F, Sinsegye Bldg., 1071 Gyeongmyeong-daero, Gyeyang-gu, Incheon, Republic of Korea
info@cedot.store